Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how Credit Card Customer Care (“we”, “us”, “our”), accessible at https://creditcardcustomercare.com/, collects, uses and shares information when you visit or contact this website. By using the site, you agree to this policy. If you do not agree, please stop using the site.

Credit Card Customer Care is an independent information website about credit-card customer-care contacts, card features and related personal-finance explainers. We are not a bank and we do not open accounts or process card payments on this site.

Information we collect

You can read most of our articles without creating an account. We may collect:

  • Information you send us — if you use a contact form or email us, we receive the name, email address and message you provide, and we use it only to reply and to keep a record of the enquiry.
  • Log data — like many websites, our hosting provider and security tools may record your IP address, browser type, device type, referring URL, pages viewed, and the date and time of your visit. This is used for security, debugging and understanding how the site is used.
  • Cookies and similar technologies — small files stored on your device (see below).

We do not require you to create an account to read public articles, and we do not ask for payment-card numbers on this site.

Cookies

Cookies are small text files placed on your device. We and our partners use cookies and similar technologies (pixels, local storage, web beacons) to:

  • remember language or other display preferences;
  • keep a comment or contact form working;
  • measure traffic and improve the site (analytics);
  • serve, measure and (where permitted) personalise advertisements;
  • remember a cookie-consent choice, where a consent banner is shown.

You can delete or block cookies in your browser settings. Blocking cookies may affect how some parts of the site work, including language switchers, forms and ads.

Google AdSense, the DoubleClick DART cookie and third-party vendors

This website may display advertisements served by Google AdSense and/or other third-party ad networks. Google, as a third-party vendor, uses cookies to serve ads on this site.

Google’s use of the DoubleClick DART cookie enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the internet. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.

These vendors may collect data such as your IP address, browser and device information, and information about the pages you view, in order to show ads, limit how often you see an ad, and measure campaigns. We do not control the cookies or data practices of these third parties.

Google’s advertising privacy information is available at https://policies.google.com/technologies/ads.

Ezoic and other advertising partners

This website uses Ezoic to help display and manage advertisements and related site-optimisation services. Ezoic and the advertising vendors in its network may use cookies, pixels and similar technologies, and may collect information such as IP address, device type, browser type and pages visited in order to show ads, measure them and (where allowed) personalise them.

Ezoic’s own privacy information is published at https://www.ezoic.com/privacy-policy/. We do not control every cookie set by Ezoic or its partners.

How to opt out of personalised ads

You can opt out of personalised advertising from Google by visiting Google Ads Settings: https://adssettings.google.com/.

You can also opt out of many third-party interest-based ads through the Digital Advertising Alliance at https://www.aboutads.info/choices/ (and, in Europe, https://www.youronlinechoices.eu/). The Network Advertising Initiative opt-out is at https://optout.networkadvertising.org/.

Opting out does not mean you will see no ads. You will still see ads, but they may be less relevant to you.

Analytics

We may use analytics tools (including tools provided by our host, by Ezoic where present, or by services such as Google Analytics) to understand how many people visit the site, which articles are read, and how the site performs. These tools may set cookies and process IP addresses and device information. Where Google Analytics is used, Google’s information is at https://policies.google.com/privacy.

How we use information

We use the information described above to operate and secure the website, respond to messages, understand which content is useful, display advertising that helps keep the site free to read, and comply with the law.

We do not sell your personal information for money. Advertising and analytics partners may process data as independent controllers under their own policies in order to show and measure ads.

How long we keep information

Contact-form messages are kept as long as needed to handle your request and for a reasonable record-keeping period. Server logs are retained according to our hosting provider’s normal rotation. Comments, if enabled, and their metadata may be retained to detect spam.

GDPR (visitors in the European Economic Area and UK)

If you are in the EEA or the United Kingdom, we process personal data on these legal bases: legitimate interests (running a secure, useful website and understanding traffic), consent (where a consent banner or optional cookies require it, including certain advertising cookies), and legal obligation when we must keep or disclose information.

You may have the right to request access to the personal data we hold about you, to ask us to correct it, delete it, restrict or object to certain processing, and (where applicable) to data portability. You may also withdraw consent where processing is based on consent, without affecting earlier lawful processing. You may lodge a complaint with your local data-protection authority.

To exercise these rights, contact us using the details below. We may need to verify your request.

CCPA / CPRA (California residents)

California residents may have the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of “sale” or “sharing” of personal information as those terms are defined under California law (this can include some advertising uses of cookies).

We do not sell personal information for money. To make a request, or to opt out of sale/sharing to the extent our advertising setup is treated that way, contact us using the details below. You will not be discriminated against for exercising these rights. You may use the ad opt-out links above to limit interest-based advertising.

Children’s privacy

Credit Card Customer Care is a general-audience website. It is not directed at children under 13 (or under 16 in some jurisdictions), and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will delete it.

External links

Our articles may link to other websites. This policy does not apply to those sites. We are not responsible for their content or their privacy practices.

Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. The updated policy applies from the date it is posted.

Contact

If you have questions about this Privacy Policy or about personal data, contact us at ahmedabad.dhiraj@gmail.com. You can also use the contact form on our Contact page, when one is available.